Session Details

Heather Bentley

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Under the Microscope: An Eye on Default Management Post-Pandemic

  • Date:Monday, August 16
  • Time:11:00 AM - 11:50 AM
  • Session Type:Breakout

As forbearance, foreclosure, and other relief programs from the pandemic are set to wind down, federal regulators have already put the industry on notice. Financial institutions need to be prepared for both the potential wave of millions of borrowers needing assistance when these plans end, as well as scrutiny from regulators on how institutions handled default management throughout the COVID-19 crisis.

In this session, you will learn:

* How to prepare for increased scrutiny of default-related activities, including execution, implementation, and controls of CARES Act provisions across the default cycle;

* What resources and investments are needed to ensure a robust framework is in place to handle the influx of applications and borrower inquiries; and

* How to minimize enforcement risk by monitoring performance, identifying problems, and making necessary adjustments over the coming months.

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